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  • Terms and Conditions of Stay

    These are the terms and conditions for The Chavasse Apartments that all guests are bound by for the duration of their stay with us

TOWN HOTELS LIVERPOOL

The Chavasse Apartments
Apartment Guests Terms and Conditions

Cancellations
Please note, if cancelled, modified or a case of a now show, the total price of the reservation will be charged.

Refundable Damage Deposit
A damage deposit of £150.00 is required on arrival at the apartments. This deposit is fully refundable after checkout as long as there has been no damage to the property. The Security Deposit can take up to 10 working days from the day of check out depending on your bank.

Smoking
This is a none smoking building. Smoking in the anywhere in the building will result in your security deposit being taken and you will be evicted from the building. Please note that at least 50% of guests in one apartment must be 21 years and over. Only guests included in the booking are permitted into the apartment. If it is found that more guests have been in the apartments then the full security deposit will be retained.

Electronic Key Entry
We have electronic locks to the apartments and the main building we will issue a maximum of 1 entry key card for the double or twin-bedded apartments and 2 cards for the apartments that sleep 6 or more persons. Extra cards will be charged at £5.00 each. Lost cards will be charges at £5.00 each.

Noise Pollution Policy
This property operates a strict no noise pollution policy and any breaking of the house rules or noise complaints can result in additional charges being made and or security deposit being retained.

Guest Identification
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Fire Policy
If you discover a fire please evacuate the building by the nearest fire exit. Dial 999 and ask for Fire Brigade.

Chavasse Apartments
Lydia Ann Street, Liverpool, L1 1BW