Can I check-in during the night?
April 3, 2019 5:35 pmCustomers are able to check-in at any time after 3pm up until 10am the next morning which is the check-out... View Article
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What is the earliest time I can check-in?
April 3, 2019 5:34 pmCheck-in is from 3pm. An early check-in can be purchased at some of our properties. Once you have selected your... View Article
What happens if I cannot arrive on the first day of my reservation?
April 3, 2019 5:33 pmPlease contact the specific property to inform them of your plans. If you intend to arrive after 2am on the... View Article
How can I request an invoice for my stay?
April 3, 2019 5:32 pmShould you need an invoice, please use the confirmation email that you receive upon making your booking.
Can I check that my booking has been made?
April 3, 2019 5:32 pmYes – You can email the Town property you have made your booking with and ask them to confirm the... View Article
How do I book?
April 3, 2019 5:31 pmIndividual bookings can be made on the Town website or the individual property’s website.
How can I amend my booking?
April 3, 2019 5:30 pmIf you wish to amend your booking please contact your property directly by email. Only semi-flexible rates can be amended... View Article
Can I make a group booking?
April 3, 2019 4:56 pmGroup bookings can’t be made in the same way as individual bookings on the Town or Chavasse Apartments websites. Please... View Article